IT Service

Also located under the "Cigars" header is "Cigar Search," which allows you to search for items by characteristics like Product Type, Manufacturer, Brand, Price Range, and more. Think of it as a kno...

Near the top of every page is a drop-down box that reads, "Choose a Cigar Brand." Clicking on this box will reveal a list of every brand Famous Smoke Shop carries. Simply select the brand you're lo...

Upon receipt of merchandise on your Favorites list, you will receive an automatic email notification within 24 hours. Please note that the email may have been sent en masse to other customers await...

Creating Wish Lists You can create up to five Wish Lists to save your favorite items you'd like to purchase later.To create a new Wish List: Log in to your account. Hover over your profile name an...

Opinion Guidelines All reviews are subject to approval. The rules include, but are not exclusive to the following: NO PROFANITY Subject matter must be limited to the specific cigar you are commen...

Share Your Thoughts & Earn Rewards! You can share your thoughts on any item we carry in two ways! Either give your star rating (as explained above), then click the provided link, or click the "Writ...

Share your thoughts on your favorite cigars! When viewing a specific cigar box or bundle page, you'll find a "Customer Ratings" section below the description. Click the star of your choice (1-5 sta...

If you would like to return merchandise, the merchandise must have been purchased within the last 30 days AND you must obtain an RMA# (Return Merchandise Authorization) from Famous Smoke Shop. You ...

Cigars Return Policy Returns for 15 Cigars or More For cigars purchased in a box, bundle, or sampler of 15 or more, we allow a 2-stick allowance—meaning you may keep up to 2 cigars while returning ...

About Sales Tax: Items sold by Famous Smoke Shop and Cigar Monster that are shipped to locations in the United States (including territories) may be subject to state and local sales taxes. States w...