IT Service

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  • Shipping Restrictions by State

    Arizona (AZ) Restrictions on loose tobacco and small cigars California (CA) Signature required for all tobacco shipments Prop 65 compliance required Connecticut (CT) Restrictions on l...

  • 2025 Holiday Shipping Deadlines

    Also, please note that shipping to the following states is not allowed: Hawaii Utah USPS 2025 Holiday Shipping Deadlines:https://www.usps.com/holiday/holiday-shipping-dates.htm UPS 2025 Year-End Ho...

  • How to Disable an Ad-Blocker

    To disable an ad blocker for a specific site on Google Chrome, follow these detailed steps: Step 1: Open Chrome and Go to the Website Open Chrome and navigate to the website where you want to allo...

  • Age Verification

    Why Does Famous Smoke Shop Verify My Age?Famous Smoke Shop products are intended only for adult consumers, and are committed to ensuring trust in every sale; therefore, we do not sell our products ...

  • How does Cigar Auctioneer work?

    Question: How does Cigar Auctioneer work? Answer Cigar Auctioneer is an online platform where you can bid on cigars in a variety of auction formats. Here's a breakdown of the process: Bidding: ...

  • How long are the Cigar Monster items valid for?

    Question: How long are the Cigar Monster items valid for? Answer Cigarmonster.com prices are effective WHILE SUPPLIES LAST during the effective sale date and time ONLY! Cigarmonster.com purchas...

  • Can I combine Cigar Monster items with items from the Famous Smoke Shop site?

    Question: Can I combine Cigar Monster items with items from the Famous Smoke Shop site? Answer The "Monster" item may be purchased alone or in addition to Famous-Smoke.com items, and there is no...

  • What are the call center hours?

    Question: What are the call center hours? Answer Phone Sales Sunday 10:00am to 5:00pm Saturday 10:00am to 7:00pm Monday – Friday 8:00am to 9:00pm July 4, Friday July 4 – 8:00am to 5:00pm Labor D...

  • What is your return policy?

    Question: What is your return policy? Answer If you would like to return merchandise, the merchandise must have been purchased within the last 30 days AND you must obtain an RMA# (Return Merchan...

  • What are your shipping rates?

    Question: What is the cost of shipping? Answer Super Saver Deal $7.99 UPS Ground $11.99 **USPS Priority Mail $13.99 Standard AK/PR $14.99 UPS 2 Day Deluxe $18.99 ***UPS PR 2 Day $22...