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  1. Famous Smoke Shop, Inc.
  2. FAQ

FAQ

Order Questions

  • Why do I need to verify my order?
  • Why do we need to verify the billing address of the card if the funds have already been taken?
  • Why do we require proof of alternate shipping when other companies do not?
  • Why do I need to verify my 1st time order over $200.00?

Shipping Questions

  • What are your shipping rates?
  • How long will it take to receive my delivery?
  • Do I have to be there to sign for the package?

Call Center

  • What are the call center hours?

Returns

  • What is your return policy?

Cigar Monster

  • How long are the Cigar Monster items valid for?
  • Can I combine Cigar Monster items with items from the Famous Smoke Shop site?

Cigar Auctioneer

  • How does Cigar Auctioneer work?
  • I see I get a free item if I purchase from the famous-smoke.com site, do I get that if I order from Cigar Auctioneer as well?

Retail Store Questions

  • What is the retail store address?
  • What are the retail store hours?

Leaf Cigar Bar & Lounge

  • What are the hours for Leaf Cigar Bar and Lounge?
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